Michael has over 15 years of experience in global operations and sales. Michael was born and raised in Honolulu, Hawaii and graduated from Hawaii Pacific University with a major in Travel Industry Management. Michael has worked for one of the world’s leading Bedbanks for 2 years before returning back to Sun Islands Hawaii. Michael is focused on tailoring a high end-user quality experience through technology and innovation to ensure an efficient operation providing the best customer service in selling Hawaii as a destination.
Lori has been with Sun Islands Hawaii for over 10 years overseeing our Reservations departure. Lori has worked for one of the world’s leading airlines before she came over to Sun Islands Hawaii. Lori focuses on ensuring the flights are booked and coordinated to the clients’ best interest when bundled in our best-selling packages to islands of Hawaii.
Lana is customer service professional with over 10 years in customer service. Lana is fluent in English, German and conversational Japanese and has extensive experience from her time in Front Desk Operations having worked for one of Hawaii’s top 5 leading hotels. Lana focuses on ensuring our travel packages are confirmed and is the primary liaison between our online booking system and your team.
Creighton is a valued member of the administration team and is highly respected for his technological resource and information in computer engineering. Creighton is skilled in the many different “coding” languages including, but not limited to Visual Basic, Java, C, C#, and HTML. Creighton focuses on ensuring our system is able to accept the connections sent by our different partners in the industry to ensure accurate inventory and flawless website navigation for all of your end-user needs.
Wei is our premier data processing agent - he is in charge of ensuring our database inventory is live with our industry partners and ensuring all the bookings are reported/confirmed with our partners. Wei is fluent in English and Mandarin. Wei has extensive customer service experience in the food and beverage sector of the travel industry and has worked for one of Hawaii’s top leading food and beverage companies before joining Sun Islands Hawaii.